Solved & Confirmed 0.8g - Game Crashes before starting
#1
Oh dear, I'm continuously seeing "This program has stopped working" with 0.8g. The crash happens once I attempt to start the game on the loading screen, which eventually freezes. I've tried loading saves, different graphics settings, creating a new game but always the same :-(

System affected is Win7 64 bit, Nvidia 780TI - graphics drivers and o/s all up to date. Curiously on another pc with Win7 64 bit, Nvidia GT460, game will start ok but will then black screen shortly after. Crash report below is for the Nvidia 780TI machine.

Crash Report: Dwelvers Alpha v0.8g
Running time: Hours: 0 Minutes: 0 Seconds: 17
||5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x-1461195499x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x-1197739782x3x-2102170202x3x-1x3x1471135985x3x-1x3x-1987462986x4x-2102170202x4x-1x3x-1x2x-1x2x-485697675x3x-2102170202x3x-1x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1395189204x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x1417317306x3x-2102170202x3x-1x2x-1x2x-1691346333x2x-1x2x-1410463431x2x-1x2x-1292832738x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1631725098x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x-1461195499x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x-1197739782x3x-2102170202x3x-1x3x1471135985x3x-1x3x-1987462986x4x-2102170202x4x-1x3x-1x2x-1x2x-485697675x3x-2102170202x3x-1x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1395189204x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x1417317306x3x-2102170202x3x-1x2x-1x2x-1691346333x2x-1x2x-1410463431x2x-1x2x-1292832738x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1631725098x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x-1461195499x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x-1197739782x3x-2102170202x3x-1x3x1471135985x3x-1x3x-1987462986x4x-2102170202x4x-1x3x-1x2x-1x2x-485697675x3x-2102170202x3x-1x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1395189204x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x1417317306x3x-2102170202x3x-1x2x-1x2x-1691346333x2x-1x2x-1410463431x2x-1x2x-1292832738x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1631725098x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x-1461195499x3x-2102170202x3x-1x2x-1x2x-2102170202x2x-1x2x-1197739782x3x-2102170202x3x-1x3x1471135985x3x-1x3x-1987462986x4x-2102170202x4x-1x3x-1x2x-1x2x-485697675x3x-2102170202x3x-1x2x-1x2x1725141595x3x-1026022616x4x-1410463431x4x-1x4x1680691044x4x-1x3x-1x3x-1423926580x4x-2102170202x4x-1x4x1983092873x5x-2102170202x5x-1x4x-1x4x1716163796x5x-2102170202x5x-1x4x-1x4x2138874806x5x-2102170202x5x-1x4x-1x4x1658056662x5x-2102170202x5x-1x4x-1x4x-1395189204x5x-2102170202x5x-1x4x-1x4x1417317306x5x-2102170202x5x-1x4x-1x4x-2083531790x5x-2102170202x5x-1x4x-1x4x540570752x5x-2102170202x5x-1x4x-1x4x-355067373x5x-2102170202x5x-1x4x-1x4x655445070x5x-2102170202x5x-1x4x-1x4x-852818591x5x-2102170202x5x-1x4x-1x3x-1x2x-1x2x1417317306x3x-2102170202x3x-1x2x-1x2x-1691346333x2x-1x2x-1410463431x2x-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#2
Thank you, I will look into it ASAP, unfortunately this holiday is keeping me a little distracted. But tomorrow I will be back too normal Smile
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#3
I have very similar problem to this, but only using fullscreen,

Windowed works ok, the non steam demo also works ok.

I am using Win7x64 and Nvidia GTX650.
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#4
I just booted up today trying to play. I tried 4 times. once without steam, in which it ran till got close program. That is when I tried with and without steam while debug was open. The last time I just tried to set graphics quality all to low. Originally all set to high in the launcher. All were done in a full-screen resolution I prefer, which is a step lower than my desktop resolution.

2nd time:
Show ContentSpoiler:

3rd Time:
Show ContentSpoiler:
4th Time:
Show ContentSpoiler:

Don't know if spoilers work on these forums but put in just in case as that is 3 different debug crash reports I did. Anyway I have tried windowed and doesn't work. Also Native resolution, same results.

The first time it booted, the one I don't have report for was the only time the credits ran all the way through, but when got to the point where the menu would show up; the sound stopped and it proceeded to crash giving me a windows close program popup there after. The second time only a couple logos showed and all black. The other times after that it remained a black screen.

Running on a "ne56r48u" gateway laptop
Intel B960 Processor (dual-core) I believe it runs 2.1ghz ea.
Intel HD Graphics (Believe this is the 4000 edition, integrated)
4gb DDR3 RAM
Windows 8 (64 bit)

Figured I would add to what the other person put, so there is more than 1 crash report. Take your time, still a bit left of the holidays; well today. Either way I am sure you will when you have the time, Cheers! Smile
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#5
Looking into the issue now, I am fairly certain it has something to do with the amount graphics memory on the grapiccard. I have gotten reports like this before, and it almost always has to do with a integrated graphiccard (which is known to not be the best gaming cards). Many laptops also have a secondary graphiccard which games are using, why there usually is two graphiccards in laptops is because the integrated cards don't require the same amount of power and therefore drain the batteries more slowly.

There is also an issue that I am well aware of when it comes to fullscreen mode, if using the secondary graphiccard you will not be able to play the game in fullscreen.

So...
I will fix so that the secondary graphiccard can be used in fullscreen mode.
Then I will make it so that the game checks the amount of graphics memory before running the game and therefore remove the hi quality options that the card can't handle. I think the high tex quality option will require about 650mb GPU memory, then the medium about 300 mb, and the lowest below 256 (which every graphiccard should be able to handle).
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#6
ah, ok that makes sense. Thank you. Always nice to know what is going on when things like this happen. Yeah I know it isn't the best for gaming, but is what I have. Good to hear there will be a lower options, and might be able to play eventually, assuming all goes well. Keep up the good work, cheers.Smile
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#7
It is hard to say if this one has been solved with the next version, but if it hasn't you will all have to inform me so that I can return it to unsolved.

Solved with the next version Smile
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#8
Solved but need confirmation!
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#9
Well with the loader fix you gave me it still crashes. Basically in full screen I can at least get to the menu, but waiting a little while and the music stops and the game freezes up. I could not run the debug in full screen.

However when run in windowed mode I got an immediate crash when pushing play. I don't usually play in native resolution; it is usually a step down in 1280x720, native being 1366x768. Wouldn't think that would be much a difference, but I do know when I even attempted my native in debug full screen I could not close the exe, and could not access task manager to kill process after it froze up. Was white screen with the taskbar visible. I could view in hover over task bar items but could not interact.

Anyway Here is the debug info I did get in windowed mode.

Show ContentSpoiler:
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#10
Tamorr, have you experienced this crash in situation you've described here again?
Spec: Win 10, ATI 7800 HD, res: 1280x1024x75. I support The Venus Project & Resource-Based Economy
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#11
no... At least not when my computer itself was having memory problems. Was when I first got the J2 version, which was probably the cause of the crash.

however when I finally got my computer's memory down to acceptable levels, the game ran fine. Was probably related to compatibility issues to the new rendering engine, as noted in the other bug post.

I've not run into the same problems, although while I was having memory problems with my coputer it did crash with an older map. Probably due to having so many things it had to do, or even related to the bridge area problem I have been having with that specific map.

Also while having memory problems when I ran a new game it would constant popup window memory use low, but like I mentioned that I knew was not the games faults for the memory usage popups.

So no, I haven't had anything happen like that so far; since the J version I have been able to get to the start menu and play as normal.Smile
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#12
Great, I'll mark this as Solved & Confirmed then.

Thanks for great help Tamorr, +3. Smile
Spec: Win 10, ATI 7800 HD, res: 1280x1024x75. I support The Venus Project & Resource-Based Economy
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